Frequently Asked Questions
Everything you need to know about your Eureka Miniatures UK order.
How long does shipping take within the UK?
Standard UK shipping typically takes 3-5 business days. We also offer an express delivery option at checkout which usually arrives within 1-2 business days.
What is your return policy for apparel and accessories?
We offer a 30-day return policy. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund or exchange.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery status.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International delivery times vary depending on the destination but generally take between 7-14 business days.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How do I ensure I choose the correct size?
Please refer to our detailed Size Guide located on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.